1. Introduction
2. Services and Products
3. Pricing and Payment
4. Lead Times and Delivery
5. Cancellations and Refunds
6. Intellectual Property
7. Liability
8. Privacy Policy
9. Amendments to Terms and Conditions
10. Governing Law
Contact InformationFor any inquiries or further information, please contact us at Patrick@atomsandoak.com
Introduction
Welcome to Atoms & Oaks. We specialize in creating personalized woodworking gifts. This policy outlines our procedures regarding returns and refunds to ensure a transparent and satisfactory experience for our customers.
Personalized Items
Damaged or Defective Items
Incorrect Orders
Refund Process
Non-returnable Items
Cancellations
Contact InformationFor any return or refund inquiries, please contact us at Patrick@atomsandoak.com.
Amendments to Policy Atoms & Oaks reserves the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website.
Please be advised: Our products are manufactured using a variety of hardwoods. Some of these woods, such as walnut, pecan, and other related species, are natural products derived from trees that are commonly classified as "nut trees." Due to this, there is a potential for allergic reactions in individuals with nut allergies.
While we ensure the highest standards of cleanliness and safety in our manufacturing process, we cannot guarantee that trace amounts of nut allergens are not present on the surface of our cutting boards. Customers with severe nut allergies should be aware of this risk.
We recommend that individuals with nut allergies exercise caution and consult with a healthcare professional before using our cutting boards. Your safety and well-being are of utmost importance to us.
If you have any questions or concerns regarding this matter, please do not hesitate to contact our customer service team for further assistance.
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